Are you passionate about traveling? Do you want to live and work a year in the beautiful city of Lisbon. Do you want to meet new friends and enjoy the beach in your spare time? Then you are the person that I am looking for.
You will work as a Customer Service Representative for various well-known brands in the sunny capital of Portugal.
Your Role as a Customer Support Representative:
- Answer to inbound calls and customer inquiries;
- Answering phone inquiries and providing support and direction to customers and resolving customer service issues in a timely and empathetic manner;
- To maintain accurate data input of consumer inquiries, questions and feedback on the customer services database;
- To troubleshoot through the use of open questions, support documents and system training;
- To be able to offer recommendations to common problems or frequently asked questions.
Who are you?
- Fluent in German (Native);
- Good knowledge of English (B2 level);
- Have a valid EU passport;
- Availability to work in rotating shifts;
- Excellent communication skills;
- Good listening and empathy skills.
Why you want to grab this opportunity!
- Attractive Salary with performance bonus;
- Meal Allowance;
- Relocation package (only applies to candidates relocating from outside of Portugal);
- Pleasant and inspiring working atmosphere;
- Health Insurance;
- Training & development opportunities;
- Free Portuguese lessons, surfing lessons, water sports and a lot more.
If you have questions about the job offer, please don’t hesitate to contact me. If you are interested in this job position, please send your CV in English to me or apply on this website.